Cancellation Policy
Cancellation and Refund Policy for Botany Knowledge
Cancellation Policy
Order Cancellation: Orders
cannot be cancelled once made, due to the nature of automated instant delivery
of digital PDF files to the customer email address.
Duplicate Orders: If a
customer accidentally purchases the same eBook more than once, they can contact
customer support within 24 hours of the duplicate purchase to request a
cancellation and refund for the duplicate order.
Refund Policy
Eligibility for Refund: Digital
files are delivered instantly to the customer email in PDF format; thus, refund
is not applicable on digital goods sold.
Contact Information: For
any questions or assistance regarding cancellations or refunds, please contact
our customer support team at: Email: admin@botanyknowledge.com | Whatsapp
Support: +91 6290275147
Thank you for choosing Botany
Knowledge for your eBook needs.
Upon completing a Transaction,
you are entering into a legally binding and enforceable agreement with us to
purchase the product and/or service. After this point the User may cancel the
Transaction unless it has been specifically provided for on the Platform. In
which case, the cancellation will be subject to the terms mentioned on the
Platform. We shall retain the discretion in approving any cancellation requests
and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can
request for a replacement or a return and a refund is if the product and/or
service does not match the description as mentioned on the Platform. Any
request for refund must be submitted within three days from the date of the
Transaction or such number of days prescribed on the Platform, which shall in
no event be less than three days. A User may submit a claim for a refund for a
purchase made, by raising a ticket here or contacting us on
seller+61d06cf25e1e470f9e288955324905e1@instamojo.com and providing a clear and
specific reason for the refund request, including the exact terms that have
been violated, along with any proof, if required. Whether a refund will be provided
will be determined by us, and we may ask for additional details before
approving any requests.
